Cookie Policy
This Cookie Policy explains how Vitalis Natural Health uses cookies and similar technologies when you visit our website.
What Are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners. Cookies enhance user experience by remembering your preferences and enabling certain functionalities.
At Vitalis Natural Health, we use cookies to improve your browsing experience, understand how you interact with our website, and provide you with personalized content and services. Our cookies help us analyze site traffic, remember your preferences, and ensure the security of your online transactions.
How We Use Cookies
We use cookies for several important purposes related to operating our e-commerce platform and providing you with the best possible shopping experience:
Essential Cookies
These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility.
- Shopping cart functionality
- User authentication and session management
- Security measures and fraud prevention
- Payment processing security
- Website load balancing
Performance and Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
- Google Analytics for website traffic analysis
- Page load times and performance monitoring
- User behavior patterns and preferences
- Product page engagement tracking
- Conversion rate optimization
Functional Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.
- Language and region preferences
- Product wishlist and favorites
- Recently viewed products
- Customer account preferences
- Communication preferences
Marketing and Advertising Cookies
These cookies are used to deliver advertisements more relevant to you and your interests.
- Social media integration and sharing
- Retargeting and remarketing campaigns
- Personalized product recommendations
- Cross-device tracking for better experience
- Email marketing preferences management
Third-Party Cookies
We also use third-party services that may set their own cookies to provide their services to us and to our users:
Google Analytics
Helps us understand website traffic and user behavior patterns to improve our services.
Social Media Platforms
Enable social sharing features and integrate with Facebook, Instagram, and other platforms.
Payment Processors
Secure payment processing through trusted payment gateways like Stripe and PayPal.
Email Marketing Services
Manage newsletter subscriptions and send you product updates and special offers.
Managing Your Cookie Preferences
You have several options for managing cookies on our website and your device:
Browser Settings
You can control cookies through your browser settings. Most browsers allow you to:
- View which cookies are stored on your device
- Delete existing cookies
- Block cookies from specific websites
- Block all cookies (note: this may affect website functionality)
- Set preferences for different types of cookies
Cookie Consent Manager
Use our cookie consent manager to customize your cookie preferences at any time. You can access it through the cookie settings link in our website footer.
Opt-Out Options
You can opt out of specific types of cookies:
- Google Analytics: Google Analytics Opt-out Browser Add-on
- Facebook Pixel: Facebook Ad Settings
- Other advertising cookies through your browser settings
Cookie Retention Periods
| Cookie Type | Duration | Purpose |
|---|---|---|
| Session Cookies | Until browser closes | Essential website functionality |
| Persistent Cookies | 1 day - 2 years | User preferences and analytics |
| Authentication Cookies | 30 days | Keep you logged in |
| Shopping Cart | 7 days | Maintain cart contents |
| Analytics Cookies | 2 years | Website performance tracking |
| Marketing Cookies | 90 days | Personalized advertising |
Security and Privacy
We take the security and privacy of your personal information seriously. All cookies used on our website are encrypted and securely transmitted. We do not share cookie data with unauthorized third parties and comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the ePrivacy Directive.
Important Security Information
- All payment-related cookies use industry-standard encryption
- We never store sensitive personal information in cookies
- Cookie data is automatically encrypted during transmission
- We regularly audit and update our cookie practices
- Strict access controls are in place for cookie data management
Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this policy.
We encourage you to review this policy periodically to stay informed about how we use cookies. If you have any questions about our use of cookies, please contact us using the information provided below.
Contact Us
For questions about our Cookie Policy or data practices:
Company: Vitalis Natural Health
Address: Námestie SNP 10, 974 01 Banská Bystrica, Slovakia
Phone: +421 483 01 44 14
Email: [email protected]
Business Hours: Mon-Fri: 9:00-17:00, Sat: 10:00-14:00
Last Updated: